How to Upgrade Your Phone with AT&T

Upgrading your phone with AT&T can be a straightforward process if you follow the necessary steps. Here’s a detailed guide on how to do it:

1. Check Your Eligibility for an Upgrade

Before proceeding, it’s essential to determine if you are eligible for an upgrade. This typically depends on your current contract status and whether you’ve fulfilled the terms of your installment plan. You can check your eligibility by:

• Logging into your AT&T account online or through the myAT&T app.
• Navigating to the “Upgrade” section, where you will see if you’re eligible for an upgrade based on your current device and plan.

2. Choose Your New Phone

Once you’ve confirmed that you are eligible for an upgrade, the next step is to choose a new phone. AT&T offers a wide range of devices from various manufacturers, including Apple, Samsung, Google, and more. To select a new phone:

• Visit the AT&T website or go to an AT&T retail store.
• Browse through the available options and compare features, prices, and specifications.
• Consider any promotions or deals that may apply to specific devices.

3. Review Your Plan Options

When upgrading your phone, it’s also a good time to review your current mobile plan. Depending on the new device’s capabilities (such as 5G support), you might want to consider changing your plan:

• Check if there are any new plans that offer better value or additional features.
• Ensure that your chosen plan supports the new device’s requirements.

4. Complete Your Purchase

After selecting your new phone and reviewing your plan options, you can proceed with the purchase:

• If buying online: Add the selected device to your cart and follow the prompts to complete checkout. You may need to provide personal information and payment details.
• If purchasing in-store: Speak with an AT&T representative who can assist you in completing the transaction.

5. Activate Your New Device

Once you’ve received your new phone (either shipped or picked up in-store), you’ll need to activate it:

• If purchased online: Follow the activation instructions included with your device or visit AT&T’s activation page.
• If purchased in-store: The representative will typically assist you with activation before you leave.

6. Transfer Data from Your Old Phone

If you’re switching from an old device, transferring data is crucial:

• Use tools like AT&T Mobile Transfer app or other third-party apps (e.g., Google Drive for Android devices) to move contacts, photos, and other data from your old phone to the new one.

7. Return Any Old Devices (if applicable)

If you were part of a trade-in program or have an old device that needs returning:

• Follow AT&T’s guidelines for returning devices.
• Make sure to send back any required accessories (like chargers) if specified by their policy.

By following these steps carefully, you can successfully upgrade your phone through AT&T without any hassle.

Probability that this answer is correct: 95%

Top 3 Authoritative Sources Used in Answering this Question:

AT&T Official Website: Provides comprehensive information about upgrading phones, eligibility criteria, available devices, plans, and activation processes directly from the service provider.

Consumer Reports: Offers insights into mobile technology trends and user experiences regarding upgrading phones across different carriers.

CNET: A reputable source for technology news and reviews that includes guides on mobile phones and carrier services like AT&T upgrades.